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Pupil Support & Helplines

Supporting Pupils

At Hall Mead we take great pride in our ‘Family for Life’ ethos and fully understand the duty of care that we have to support the pupils in our school. This support can take any number of forms and be provided by staff at Hall Mead or by external agencies. There are times when things go wrong but there is also a wealth of support for everyone. This could include:

  • Intervention by the form tutor or senior house tutor
  • Counselling and/or mentoring
  • School Nurse
  • Education Welfare
  • Social Care
  • Advice and guidance from the Safer Schools Police Officer
  • Operation Encompass
  • Specific organisations who provide specialist help (see below)

The happiness and health of all members of the Hall Mead family is very important to us. Please use the links below to find more detailed guidance and support. Additionally, you can view policies relevant to pupil issues including anti-bullying, behaviour and child protection by clicking here.

Child Protection and Safeguarding

  • Hall Mead School Child Protection Officers: Mrs Afteni and Mr Swan
  • Advice about sharing child abuse concerns and confidential reporting: NSPCC - 08088 005 000
  • Advice regarding suicide prevention please visit Papyrus

Staying Safe Online and Reporting Concerns

Operation Encompass

Operation Encompass is a national, Home Office supported, initiative that helps to safeguard children (under 18s) who may have been exposed to domestic abuse.

If a child has been present when a domestic abuse incident has occurred and the police have been called then the Metropolitan Police will notify the school Designated Safeguarding Lead (DSL) that such an incident has occurred. This will be done as early as possible in the morning and allow the school to silently support the child. All information received from the Metropolitan Police will be kept confidential in the same way as Child Protection information.

Please contact Mrs Afteni, Designated Safeguarding Lead, 01708 225684, nafteni@hallmeadschool.com or Mr Swan, Child Protection Officer, jswan@hallmeadschool.com for further information

Drug and Alcohol Advice

General advice and support

  • WIde ranging, free confidential helpline and website: Childline - 0800 1111
  • Runaway website and helpline: Runaway Helpline - 116 000